Shipping Policy of GuideToPis

Effective Date: January 10, 2025

Introduction

At Guidetopis, we are committed to delivering your orders in a timely and efficient manner. This Shipment Policy provides detailed information about our shipping practices, including the methods we offer, delivery times, and tracking information. We want to ensure that your shopping experience with us is as smooth as possible, from the moment you place your order to the time it arrives at your door.

Shipping Methods

We offer several shipping methods to cater to different needs, whether you’re looking for a cost-effective option or need your order delivered quickly. The available shipping methods are:

  • Standard Shipping: Our standard shipping option is the most economical and typically takes 5-7 business days for delivery, depending on your location.
  • Expedited Shipping: For faster delivery, we offer expedited shipping, which usually takes 2-3 business days. This option is available at checkout for an additional fee.
  • Express Shipping: For urgent orders, we offer express shipping, which guarantees next-day delivery for orders placed before 12 PM (local time) on weekdays.

Shipping costs vary depending on the size, weight, and destination of your order. The shipping charges will be calculated and displayed at checkout before you finalize your purchase.

Shipping Restrictions

At Guidetopis, we currently ship to locations within the United States. We do not ship internationally at this time, but we are working to expand our shipping capabilities in the future. Please note that certain products may have shipping restrictions due to their size or nature.

Processing Time

All orders are processed within 1-2 business days from the time the order is placed. Please note that orders placed on weekends or holidays may not be processed until the next business day. During high-demand seasons or promotional periods, processing times may be slightly longer.

Order Tracking

Once your order has been shipped, we will send you an email with tracking information, so you can monitor the progress of your shipment. You can also track your order by logging into your Guidetopis account and visiting the “My Orders” section.

Delivery Times

Delivery times depend on the shipping method selected and your location. Please refer to the following guidelines:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: Next-day delivery (for orders placed before 12 PM local time)

Please note that these are estimates, and actual delivery times may vary based on your location and carrier conditions.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact us immediately. We will investigate the issue and either offer a replacement or process a refund in accordance with our Refund and Returns Policy. If your package is marked as “delivered” but you have not received it, please contact the carrier directly for further assistance.

Shipping Address

Please ensure that the shipping address you provide during checkout is accurate and complete. Guidetopis is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information. If you need to update your shipping address, please contact our customer service team as soon as possible.

Shipping Notifications

We will keep you updated throughout the shipping process with notifications via email. You will be notified when your order is processed, shipped, and when the tracking information is available.

Contact Us

If you have any questions regarding shipping or if you need assistance tracking your order, please don’t hesitate to contact us: